The Student Services Department is dedicated to providing efficient, accurate, and student-centered academic and administrative services. Through continuous improvement, secure records management, and strict adherence to institutional and regulatory standards, the department enhances the student and graduate experience while maintaining the integrity and confidentiality of academic records.

All services comply with university policies and the regulations of the Lebanese Ministry of Education and Higher Education (MEHE).

Support is accessible through the following channels:

• Front Desk: In-person assistance is available at the Student Services counter from Monday to Friday, between 8:30 AM and 3:00 PM.
• Online Portal: 24/7 self-service requests and tracking through https://studentservices.bau.edu.lb/
• Email Support: Direct inquiries and document follow-up via studentservices@bau.edu.lb